FAQ

Q: Does Raw Pack meet AAFCO standards for vitamins and minerals?

Yes. All Raw Pack recipes are formulated to meet AAFCO Adult Maintenance standards for both vitamins and minerals. We add essential minerals such as copper (copper proteinate), zinc (zinc proteinate), and manganese (manganese proteinate) , while other minerals are naturally present in whole food ingredients like chicken bone and kelp . For vitamins, we include vitamin E (tocopherol acetate) to support immune health, with other essential vitamins coming naturally from organ meats and cod liver oil . This ensures every Raw Pack meal is complete, balanced, and nutritionally sound for your dog’s long-term health.

Q: Are Raw Pack ingredients human grade?

All Raw Pack ingredients are sourced from federally and provincially inspected Canadian meat processors . They are the same quality meats you’d find in your local grocery store . Our HACCP-certified manufacturing partner ensures every batch meets the highest safety and quality standards.

Q: What's in the guaranteed analysis?

The guaranteed analysis for crude protein, crude fat, and other key nutrients is listed on every package and here on our website. This transparency helps you know exactly what you’re feeding your dog.

Q: Where is Raw Pack made?

Since 2022, we’ve partnered with a HACCP-certified Canadian manufacturer . Every year, our facility undergoes a third-party HACCP audit by Bureau Veritas to ensure strict food safety and quality standards .

All your questions, answered here

Where do you source your ingredients?

We source all raw ingredients for Raw Pack from trusted Canadian farmers and growers. Our turkey and chicken come from Canadian farms that operate in alignment with the Codes of Practice developed through the National Farm Animal Care Council. These nationally recognized, science-informed standards support responsible animal care, proper handling, and ethical farming practices.

By sourcing locally within Canada, we ensure shorter supply chains, resulting in fresher, minimally processed, and fully traceable ingredients, from farm to bowl, supporting high-quality raw nutrition for dogs.

What poultry do you use in Raw Pack?

Raw Pack uses high-quality Canadian turkey and chicken sourced from trusted local farms. These farms follow the Codes of Practice established through the National Farm Animal Care Council process, developed in collaboration with veterinarians, farmers, and industry experts.

These standards are designed to promote humane animal care, proper nutrition, and responsible farming practices at every stage of life, ensuring the quality and integrity of the poultry used in our raw dog food.

What are the Raw Pack meal ratios?

Each Raw Pack recipe follows biologically appropriate raw diet ratios:

50–60% meat
5–10% organ meat
15–20% bone
20% fruits & vegetables

This ensures a nutritionally complete and balanced diet that supports your dog’s digestion, energy, and overall health.

Do you use fillers or grains?

No. Raw Pack is made without fillers, grains, or unnecessary additives. Each recipe is a complete and balanced raw diet formulated to meet AAFCO Adult Maintenance requirements.

Can I thaw and refreeze food??

Yes. To thaw food safely we recommend the following:

Thaw in the refrigerator. If you thaw food at room temperature or in a sink with cold water, you must use thawed food within 3 days. Do not re-freeze. Only food thawed in a refrigerator can be re-frozen.
Portion into individual servings.
Re-freeze immediately.
Once thawed for the second time, use the food within 24 hours.

Thawing, refreezing and re-thawing meat can result in a loss of moisture and product quality.

Does Raw Pack meet AAFCO standards for vitamins and minerals?

Yes. All Raw Pack recipes are formulated to meet AAFCO Adult Maintenance standards for both vitamins and minerals. We add essential minerals such as copper (copper proteinate), zinc (zinc proteinate), and manganese (manganese proteinate), while other minerals are naturally present in whole food ingredients like chicken bone and kelp.

For vitamins, we include vitamin E (tocopherol acetate) to support immune health, with other essential vitamins coming naturally from organ meats and cod liver oil. This ensures every Raw Pack meal is complete, balanced, and nutritionally sound for your dog’s long-term health.

Are Raw Pack ingredients human grade?

All Raw Pack ingredients are sourced from federally and provincially inspected Canadian meat processors. They are the same quality meats you’d find in your local grocery store. Our HACCP-certified manufacturing partner ensures every batch meets the highest safety and quality standards.

What's in the guaranteed analysis?

The guaranteed analysis for crude protein, crude fat, and other key nutrients is listed on every package and here on our website. This transparency helps you know exactly what you’re feeding your dog.

Where is Raw Pack made?

Since 2022, we’ve partnered with a HACCP-certified Canadian manufacturer. Every year, our facility undergoes a third-party HACCP audit by Bureau Veritas to ensure strict food safety and quality standards.

Can I cook your raw dog food?

We do not recommend cooking Raw Pack. Our recipes include finely ground bone, which is safe in its raw form but can harden when cooked, potentially creating a safety risk for your dog.

Cooking may also alter the nutritional balance of the formula, as it is designed to be served raw. For safety and optimal nutrition, Raw Pack should be fed as intended.

I'm worried about Salmonella or E. coli due to raw proteins, why is Raw Pack safe?

Raw meat can carry bacteria like Salmonella or E. coli, but the risk is extremely low when handled properly. At Raw Pack, we minimize that risk through strict food safety protocols at every stage.

Our ingredients are sourced from CFIA- and OMAFRA-inspected facilities, maintained under a controlled cold chain, and treated with natural bacteriophages that target harmful bacteria without affecting nutritional quality. Every batch is also produced under a HACCP-certified food safety program with ongoing testing and sanitation controls.

While dogs are generally more resistant to these bacteria, we still recommend safe handling at home, including washing hands, cleaning surfaces, and proper storage.

To date, Raw Pack has never had a product recall, reflecting our commitment to producing safe, high-quality raw meals.

Do you use MSM or MDM in our recipe(s)

We use both MSM (Mechanically Separated Meat) and MDM (Mechanically Deboned Meat), which are processes used to remove small amounts of meat that remain attached to bones after traditional butchering.

MDM (Mechanically Deboned Meat): Uses gentle pressure to separate meat from bone without crushing it, resulting in a fine, consistent texture.
MSM (Mechanically Separated Meat): Uses a more intensive process that may include very fine bone particles, creating a paste-like consistency.

Both are commonly used in pet food and are regulated for safety. They allow for efficient use of high-quality protein that would otherwise go to waste.

At Raw Pack, we prioritize ingredient quality and transparency, ensuring all components meet strict safety and sourcing standards.

What is the Sodium content in your Raw Pack food?

Raw Pack contains approximately 0.09g of sodium per 100g of food, which equals about 0.42g per 468g pack.

Our recipes are formulated to meet Association of American Feed Control Officials nutritional guidelines and are lab-tested to ensure balanced and appropriate sodium levels for dogs.

If you have specific dietary concerns or your dog requires a low-sodium diet, we recommend consulting your veterinarian.

What is the ideal amount to feed my dog?

Feeding guides are always just a starting point and sometimes need to be adjusted based on individual needs. Acting hungry after switching isn’t always a concern as the volume of food is smaller and it can take some time for their bodies to adjust. However, if there is weight loss, the portions will need to be increased. Generally, the range for calculating feeding amounts is 1.5-4% of the ideal adult bodyweight with 2% being the average.

Why is there a colour difference between packs of your raw dog food?

Because Raw Pack is made from natural, minimally processed ingredients, some variation in colour is completely normal. Unlike highly processed pet foods, we don’t use artificial colours or standardize appearance.

Colour differences can occur depending on the specific cuts used in each batch. For example, recipes made with whole birds may appear darker due to the inclusion of more muscle meat, organs, and blood content, while batches made with frames or deboned poultry may look lighter in colour.

These natural variations do not affect the safety, quality, or nutritional value of the food. Each batch is produced under strict quality controls to ensure consistency where it matters most, nutrition and safety.

Is your serving guide for once or twice a day?

The serving guide provided on our site reflects the total daily recommended amount for your dog.

This daily portion can be split into one or two meals per day, depending on your dog’s routine, age, and preference. Many pet owners choose to feed twice daily for better digestion and consistency.

I am contemplating a raw food diet but have concerns regarding potential cross-contamination

That’s a valid concern, especially in households with children. Raw Pack is made using inspected, human-grade meats and produced under strict food safety standards, but it is still raw meat and should be handled with the same care as raw chicken in your own kitchen.

To minimize any risk, we recommend following simple hygiene practices:

Wash hands thoroughly after handling
Clean and sanitize bowls, utensils, and preparation surfaces
Feed in a designated area
Store thawed portions in the refrigerator and use within 2–3 days
Keep raw pet food separate from other foods

Thousands of households safely feed raw diets by following these basic precautions. With proper handling, the risk of cross-contamination remains low and manageable.

The protein percentage on the package says 12%—what is that based on?

The 12% protein listed on our packaging is measured on an “as fed” basis, meaning it reflects the nutrient content of the food in its natural state, including moisture.

Because raw food contains a higher moisture content than dry kibble, the protein percentage may appear lower by comparison. On a dry matter basis (with moisture removed), the protein level is significantly higher.

If you’d like a dry matter or calorie-based breakdown for a more direct comparison, we’re happy to provide it.

I found a fairly large bone in the raw food, is that normal?

Raw Pack recipes do include finely ground bone as part of a balanced raw diet, which provides a natural source of calcium. However, the production process is designed to prevent large bone fragments from being present in the final product.

Finding a larger piece is not typical, and we take this seriously. We’d like to review this with our quality control team, please contact us with photos and the lot number on your package so we can investigate further and assist you.

Are your meat and organs sourced from human-grade facilities?

Yes. All meat and organ ingredients used in Raw Pack are sourced from human-grade facilities that meet the same inspection and food safety standards required for human consumption.

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